A value-added service where your assets are continually monitored by our engineers to provide early warning alerts, and diagnostic guidance, to improve reliability, reduce maintenance costs, improve equipment performance, reduce capital expenditures and reduce total cost of ownership. The Monitoring and Diagnostics Service Centre (MDSC) located in Chicago, IL is staffed with subject matter experts in the fields of power plant operation and maintenance. The MDSC provides daily, weekly, monthly, and quarterly activities to help users get the most out of their investment. Usage of machine learning and diagnostics technology, coupled with years of experience, to provide early warning of equipment problems to ultimately reduce unscheduled downtime, improve reliability and control maintenance costs.
- Daily: The Predictive Analytics analyst reviews alarms and warnings for signs of early equipment problem
- Weekly: The MDSC analyst, along with an SME, will prepare a report consisting any relevant items noted during the previous daily review
- Monthly: A summary of any currently open cases will be sent to the customer. This synopsis will help outline items that are being monitored or are awaiting further action
- Quarterly: A summary of all the items reported in that period